Introduction
Emberloft Flavor Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Information You Provide
When you make a purchase or create an account, we collect:
- •Name, email address, shipping and billing address
- •Payment information (processed securely through Shopify)
Automatically Collected Information
When you visit our website, we automatically collect:
- •IP address, browser type, pages visited
- •Time spent on pages, referring website
How We Use Your Information
- •Process and fulfill your orders
- •Send order confirmations and shipping updates
- •Respond to your questions and provide customer support
- •Send marketing communications (if you've opted in)
- •Improve our website and products
- •Prevent fraud and comply with legal obligations
Information Sharing
Service Providers
We use trusted third-party service providers:
- •Shopify: Payment processing and order management
- •Vercel: Website hosting
- •Google Analytics: Website analytics
- •USPS: Order delivery
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Cookies and Tracking
We use cookies and similar tracking technologies to remember your preferences, understand how you use our website, and improve performance. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
You have the right to:
- •Access and request correction of your personal information
- •Request deletion of your information
- •Opt out of marketing communications
- •Object to processing of your information
To exercise these rights, contact us at customerservice@emberloftspices.com.
Additional Information
Marketing Communications: If you've opted in to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any email.
Children's Privacy: Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
customerservice@emberloftspices.com